gift voucher terms and conditions

AIR EXPERIENCE/TRIAL LESSON VOUCHER VALIDITY

1. AIR EXPERIENCE/TRIAL LESSON VOUCHERS ARE VALID FOR 6 MONTHS FROM DATE OF PURCHASE, UP TO AND INCLUDING DATE OF EXPIRY AS PRINTED ON THE VOUCHER.
2. THE VALIDITY PERIOD WILL NOT BE EXTENDED WITHOUT EXPRESS AUTHORISATION IN WRITING FROM THE COMPANY.
3. SHOULD THE COMPANY AGREE TO EXTEND THE VOUCHER VALIDITY PERIOD, THIS WILL BE LIMITED TO, AND EXPIRE AFTER, A FURTHER TWO CALENDAR MONTHS FROM THE ORIGINAL DATE OF VOUCHER EXPIRY.
4. SHOULD THE COMPANY AGREE TO EXTEND THE VOUCHER THEN THE COMPANY WILL CHARGE AND THE VOUCHER HOLDER AGREES TO PAY A SUM EQUATING TO 20% OF THE PRICE APPLICABLE AT THAT TIME FOR AN AIR EXPERIENCE/TRIAL LESSON VOUCHER.
5. UNDER NO CIRCUMSTANCES WHATSOEVER WILL THE VOUCHER BE EXTENDED FOR A PERIOD IN EXCESS OF THE TWO MONTHS AS IN NOTE 3 ABOVE.
6. SHOULD A VOUCHER HOLDER FAIL TO REDEEM THE VOUCHER WITHIN THE SIX MONTH VALIDITY PERIOD, AND APPLICATION FOR VOUCHER EXTENSION HAS NOT BEEN REQUESTED OR GRANTED, THEN THE VOUCHER HOLDER AGREES THAT THE VOUCHER IS FORFEIT AND THAT HE/SHE HAS NO CLAIM ON THE COMPANY TO TAKE THE FLIGHT OR RECEIVE ANY FORM OF COMPENSATION FOR THE LOST FLIGHT, FINANCIAL OR OTHERWISE.
7. SHOULD THE VOUCHER HOLDER FAIL TO REDEEM A VOUCHER EXTENDED BY TWO MONTHS IN ACCORDANCE WITH 2,3 AND 4 ABOVE, WITHIN THE AGREED TWO MONTH EXTENSION, THEN THE PROVISIONS OF 6. ABOVE APPLY.
8. IN ACKNOWLEDGEMENT OF THE FACT THAT A 6 MONTH (OR 8 MONTH IF EXTENDED AS 2,3 AND 4 ABOVE) VOUCHER VALIDITY PERIOD IS AN ACCEPTABLE PERIOD OF TIME IN WHICH TO TAKE THE FLIGHT, THE VOUCHER HOLDER ACCEPTS THAT ANY SCHEDULED BOOKING OF AN AIR EXPERIENCE/TRIAL LESSON FLIGHT THAT, DUE TO INCLEMENT WEATHER IS CANCELLED BY THE COMPANY, AND AS A RESULT OF BEING CANCELLED RENDERS THE VOUCHER EXPIRED, THE PROVISIONS OF 6. ABOVE APPLY.

CANCELLATION POLICY

1. THE COMPANY UNDERTAKES SUBJECT TO 2. BELOW TO HONOUR IT’S OBLIGATION TO A VOUCHER HOLDER TO PROVIDE AN AIR EXPERIENCE/TRIAL LESSON FLIGHT IN ACCORDANCE WITH PREVAILING AVIATION PRACTICES AND PROCEDURES AND IN KEEPING WITH COMPANY PRODUCED EXPLANATORY MATERIAL.
2. THE COMPANY RESERVES THE RIGHT AT IT’S ABSOLUTE DISCRETION, AND WITH NO WARNING WHATSOEVER, TO CANCEL A SCHEDULED AIR EXPERIENCE/TRIAL LESSON VOUCHER BOOKING, IF IT DEEMS THAT IF THE FLIGHT WERE TO TAKE PLACE THE SAFETY OF THE PILOT OR INSTRUCTOR, THE STUDENT PILOT, THE AIRCRAFT, PERSONNEL ON THE GROUND, OR ANY OTHER PERSON, VEHICLE, VESSEL OR STRUCTURE COULD BE PLACED IN A POSITION WHERE SAFETY TO THAT PERSON(S) OR OBJECT(S) IS COMPROMISED.
3. SHOULD THE COMPANY DEEM IT UNSAFE OR UNSUITABLE FOR A FLIGHT TO GO AHEAD ON THE GROUNDS OF INCLEMENT WEATHER, OR ON ANY GROUNDS AS DETERMINED BY THE COMPANY IN CONSIDERING POINT 2. ABOVE, NOTWITHSTANDING POINT 8. (VOUCHER VALIDITY) ABOVE, THE VOUCHER HOLDER SHALL BE ENTITLED TO RESCHEDULE AT THEIR OWN AND THE COMPANY’S CONVENIENCE.
4. SHOULD THE VOUCHER HOLDER CANCEL A SCHEDULED AIR EXPERIENCE/TRIAL LESSON VOUCHER BOOKING ON THE DAY OF THE BOOKED FLIGHT, OR FAIL TO TURN UP FOR THE SCHEDULED FLIGHT, THEN THE VOUCHER HOLDER AGREES THAT THE VOUCHER IS FORFEIT AND THAT HE/SHE HAS NO CLAIM ON THE COMPANY TO TAKE THE FLIGHT OR RECEIVE ANY FORM OF COMPENSATION FOR THE LOST FLIGHT, FINANCIAL OR OTHERWISE.

SHOULD THE VOUCHER HOLDER CANCEL A SCHEDULED AIR EXPERIENCE/TRIAL LESSON VOUCHER BOOKING AT ANY TIME PRIOR TO THE DAY OF THE SCHEDULED BOOKING, THE COMPANY RESERVES THE RIGHT IN ITS ABSOLUTE DISCRETION TO APPLY CHARGES AS THE COMPANY SEES FIT APPROPRIATE TO THE COMPANY’S DEGREE OF INCONVENIENCE.

PLEASURE FLIGHT VOUCHER VALIDITY

1. FLIGHT VOUCHERS ARE VALID FROM DATE OF PURCHASE UP TO AND INCLUDING DATE OF EXPIRY AS PRINTED ON THE VOUCHER.
2. THE VALIDITY PERIOD WILL NOT BE EXTENDED WITHOUT EXPRESS AUTHORISATION IN WRITING FROM THE COMPANY.
3. SHOULD THE COMPANY AGREE TO EXTEND THE VOUCHER VALIDITY PERIOD, THIS WILL BE LIMITED TO, AND EXPIRE AFTER, A FURTHER TWO CALENDAR MONTHS FROM THE ORIGINAL DATE OF VOUCHER EXPIRY.
4. SHOULD THE COMPANY AGREE TO EXTEND THE VOUCHER THEN THE COMPANY WILL CHARGE AND THE VOUCHER HOLDER AGREES TO PAY A SUM EQUATING TO 20% OF THE PRICE APPLICABLE AT THAT TIME FOR AN EQUIVALENT FLIGHT VOUCHER.
5. UNDER NO CIRCUMSTANCES WHATSOEVER WILL THE VOUCHER BE EXTENDED FOR A PERIOD IN EXCESS OF THE TWO MONTHS AS IN NOTE 3 ABOVE.
6. SHOULD A VOUCHER HOLDER FAIL TO REDEEM THE VOUCHER WITHIN THE VALIDITY PERIOD, AND APPLICATION FOR VOUCHER EXTENSION HAS NOT BEEN REQUESTED OR GRANTED, THEN THE VOUCHER HOLDER AGREES THAT THE VOUCHER IS FORFEIT AND THAT HE/SHE HAS NO CLAIM ON THE COMPANY TO TAKE THE FLIGHT OR RECEIVE ANY FORM OF COMPENSATION FOR THE LOST FLIGHT, FINANCIAL OR OTHERWISE.
7. SHOULD THE VOUCHER HOLDER FAIL TO REDEEM A VOUCHER EXTENDED BY TWO MONTHS IN ACCORDANCE WITH 2,3 AND 4 ABOVE, WITHIN THE AGREED TWO MONTH EXTENSION, THEN THE PROVISIONS OF 6. ABOVE APPLY.
8. IN ACKNOWLEDGEMENT OF THE FACT THAT THE FLIGHT VOUCHER VALIDITY PERIOD (INCLUDING THOSE THAT MAY BE EXTENDED AS 2,3 AND 4 ABOVE) IS AN ACCEPTABLE PERIOD OF TIME IN WHICH TO TAKE THE FLIGHT, THE VOUCHER HOLDER ACCEPTS THAT ANY SCHEDULED BOOKING OF A FLIGHT THAT, DUE TO INCLEMENT WEATHER IS CANCELLED BY THE COMPANY, AND AS A RESULT OF BEING CANCELLED RENDERS THE VOUCHER EXPIRED, THE PROVISIONS OF 6. ABOVE APPLY.

CANCELLATION POLICY

1. THE COMPANY UNDERTAKES SUBJECT TO 2. BELOW TO HONOUR IT’S OBLIGATION TO A VOUCHER HOLDER TO PROVIDE A FLIGHT IN ACCORDANCE WITH PREVAILING AVIATION PRACTICES AND PROCEDURES AND IN KEEPING WITH COMPANY PRODUCED EXPLANATORY MATERIAL.
2. THE COMPANY RESERVES THE RIGHT AT IT’S ABSOLUTE DISCRETION, AND WITH NO WARNING WHATSOEVER, TO CANCEL A SCHEDULED VOUCHER BOOKING, IF IT DEEMS THAT IF THE FLIGHT WERE TO TAKE PLACE THE SAFETY OF THE PILOT, THE PASSENGERS, THE AIRCRAFT, PERSONNEL ON THE GROUND, OR ANY OTHER PERSON, VEHICLE, VESSEL OR STRUCTURE COULD BE PLACED IN A POSITION WHERE SAFETY TO THAT PERSON(S) OR OBJECT(S) IS COMPROMISED.
3. SHOULD THE COMPANY DEEM IT UNSAFE OR UNSUITABLE FOR A FLIGHT TO GO AHEAD ON THE GROUNDS OF INCLEMENT WEATHER, OR ON ANY GROUNDS AS DETERMINED BY THE COMPANY IN CONSIDERING POINT 2. ABOVE, NOTWITHSTANDING POINT 8. (VOUCHER VALIDITY) ABOVE, THE VOUCHER HOLDER SHALL BE ENTITLED TO RESCHEDULE AT THEIR OWN AND THE COMPANY’S CONVENIENCE.
4. SHOULD THE VOUCHER HOLDER CANCEL A SCHEDULED VOUCHER BOOKING ON THE DAY OF THE BOOKED FLIGHT, OR FAIL TO TURN UP FOR THE SCHEDULED FLIGHT, THEN THE VOUCHER HOLDER AGREES THAT THE VOUCHER IS FORFEIT AND THAT HE/SHE HAS NO CLAIM ON THE COMPANY TO TAKE THE FLIGHT OR RECEIVE ANY FORM OF COMPENSATION FOR THE LOST FLIGHT, FINANCIAL OR OTHERWISE.

SHOULD THE VOUCHER HOLDER CANCEL A SCHEDULED VOUCHER BOOKING AT ANY TIME , PRIOR TO THE DAY OF THE SCHEDULED BOOKING, THE COMPANY RESERVES THE RIITS ABSOLUTE DISCRETION TO APPLY CHARGES AS THE COMPANY SEES FIT APPROPRIATE TO THE COMPANY’S DEGREE OF INCONVENIENCE.